Related Jobs

Customer Service

Executive Assistant, Front Office, Data Entry
Job Description

We are looking for a customer-oriented service representative.

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Monitor customer complaints on social media and reach out to provide assistance
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Support Representatives

Requirements

  • Experience as a Customer Support Specialist or similar CS role
  • Experience using help desk software and remote support tools
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases.
Salary : SAR 3000 - 4000
Experience : 1-5 Years
City & Country: Riyadh, Saudi Arabia
Education: Graduate
Nationality: Any Nationality, Any Arab Nationals
No of Vacancy: 1
Carrer Level: Mid Level Career
Gender: No Preference
Employment Type: Full Time
Contact Information
Name: Dimple Christina

Key Skills

Customer Service